host posted on April 12, 2010 09:26

Problem:
You create a new child portal and receive the following error: Error parsing Portal TemplateObject
Cause:
Although I'm not 100% sure what the cause is I believe it's related to Host and Or Admin File Manager settings being out of synch.
Solution:
- Delete the child portal under host -> portal settings
- Delete the child folder (usually the name of the child portal)
- Synchronize the files under Host -> File Manager (be sure to check recursive),
- Synchronize the files under Admin -> File Manager (be sure to check recursive)
- Restart Application under Host -> Site Settings (very bottom)